Returns and Exchanges
Our store offers satisfaction guaranteed. If you are in any way dissatisfied with the goods you have ordered, we will exchange them, give you a store credit, or refund the money of the goods only.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Store credit maybe issued at our discretion.
- Gift Cards
- Body Shapers
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and we will send you the return address
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. You are responsible for shipping the items back to us.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Good fit, good style, only drawback is the mesh fabric isn’t as soft as others.
Fits totally great, material is very sexy. Tried mine out at Bullet Bar, the front cover was off in minutes. Great attention getter. The guys loved it!
This jockstrap fits and covers well. I would like a softer waistband, but I would definitely purchase again.
Excellent thong with great fit
These are true to size and very comfortable
Love the color and fit
These are true to fit and very comfortable
I have not received it yet. So much for your express shipping.
Fairly priced and fit was exactly what was described. Feel great on the skin and the wife loves the look. 6’2” 225lb and these fit perfectly. Will purchase from this place again
Fits perfectly, very comfortable and love the color!
Fits good, very comfortable
Fit is perfect, like nothing there. Feels very Sexy! After awhile though does get alittle bit on the itchy side,but not bad.
Great fit, in line with other Clever products. Microfiber/mesh is very soft, making these quite comfortable to wear
This jock is now one of my favorite of my jocks
It fits like second skin and is sexy to wear. This thong is fun to wear on many occasions