Frequently Asked Questions
What is Your Return Policy?
- Our store offers a satisfaction guarantee. If you are in any way dissatisfied with the goods you have ordered, we will exchange them, give you a store credit, or refund the money of the goods only. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Click Here for full details
How Do We Contact Customer Service?
- E-mail firstname.lastname@example.org or Click Here to fill out our contact form.
Do you have Size Charts?
- Please refer to the product page as most of the size charts are included with the images of the products. Click Here for a general size chart.
When Will My Order Ship?
- We will normally process and ship all orders within 24 hours. However If you place an order on Friday or during the weekend, we will process it on the next business day (Monday). Click Here for full details.
Do you Ship Internationally?
- Yes we do. Keep in mind shipments outside of the United States may be subject to Customs clearance charges or import duty. UnderYours does not set these charges and cannot control whether your package will be subject to such fees, which are determined by the authorities in the destination country. Click Here for full details.
Do you Ship Discreetly?
- Yes. Items in the US are shipped in plain non descriptive packaging with name and address on the shipping label.. Only International orders require the product and value be listed on the shipping label for customs and duty purposes.
Good fit, good style, only drawback is the mesh fabric isn’t as soft as others.
Fits totally great, material is very sexy. Tried mine out at Bullet Bar, the front cover was off in minutes. Great attention getter. The guys loved it!
This jockstrap fits and covers well. I would like a softer waistband, but I would definitely purchase again.
Excellent thong with great fit
These are true to size and very comfortable
Love the color and fit
These are true to fit and very comfortable
I have not received it yet. So much for your express shipping.
Fairly priced and fit was exactly what was described. Feel great on the skin and the wife loves the look. 6’2” 225lb and these fit perfectly. Will purchase from this place again
Fits perfectly, very comfortable and love the color!
Fits good, very comfortable
Fit is perfect, like nothing there. Feels very Sexy! After awhile though does get alittle bit on the itchy side,but not bad.
Great fit, in line with other Clever products. Microfiber/mesh is very soft, making these quite comfortable to wear
This jock is now one of my favorite of my jocks
It fits like second skin and is sexy to wear. This thong is fun to wear on many occasions